The Delta Dental DifferenceSM

For more than 50 years, Delta Dental has provided quality products and services for employers with one of the most recognized provider networks in all 50 states. Delta Dental of Tennessee serves many of the state's leading companies as well as entrepreneurial upstarts with as few as two* employees.

Reasons to Choose Delta Dental

Industry Leadership. Delta Dental focuses on members’ overall health. The company is a pioneer in adding evidence-based plan designs and was one of the first to offer the brush biopsy oral cancer screening as a covered benefit.

Not-for-Profit. Delta Dental is a not-for-profit benefits carrier and believes in more than the bottom line, offering customers cost-effective benefits while also contributing back to the communities it serves.

Cost Containment. For Delta Dental, cost management is our primary responsibility to both the employer and the employee. The savings are attributed to our low administrative ratio and the leading provider network which accepts the negotiated fees, ensuring employees will not be balance billed.

National Provider Network. The Delta Dental Premier network offers access to a nationwide network of dentists, including more than 184,000 locations nationwide – or approximately three of every four. More than 86% of practicing dentists in Tennessee are a part of this network, so employers can be assured that their employees will have easy access to quality dental care.

Superior Customer Service. Delta Dental offers hassle-free customer service. More than 99% of questions are resolved in the initial call. Those that are not, are usually resolved within one business day.

Easy to Use. All participating providers will submit claims directly to Delta Dental, eliminating paperwork and hassles for employees.

Accuracy and Quick Processing of Claims. More than 99% of all claims are processed within 15 business days with a 99% accuracy rate.

Excellent Quality Control. Delta Dental’s quality assurance system is comprised of:

  • Utilization reviews to ensure appropriate care
  • Audits and on-site visits
  • Credentialing
  • Customer and member surveys
  • Grievance tracking
  • Research studies identifying alternative treatment for curing disease

Financial Stability. Delta Dental of Tennessee has been rated A- by A.M. Best for the sixth consecutive year. Click here for additional rating and financial information.

*Select occupational groups are excluded.

 

 
 

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