Toolkit Benefits

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Delta Dental’s Dental Office Toolkit is your key to improving the efficiency with which you conduct Delta Dental related business. It’s an online tool available on a web site that allows you to:

• Check eligibility information - Need to check the eligibility of a patient? You can use the Dental Office Toolkit to retrieve the eligibility information for your Delta Dental covered patients.
• Retrieve benefit information - Specific benefit information for your Delta Dental covered patients, such as program types, benefits coverage levels, maximums used to date and co-payments, is available online.
• Receive and review electronic payments - You can accept payments electronically, which are deposited directly into your bank account. And, with the Toolkit, you’ll receive payment documentation, such as your Claim Payments Statement, online. This means your payment is received faster and paperwork is greatly reduced.
• Submit claims and predeterminations - You can submit claims and predeterminations online, eliminating the necessity for paper claims submission and /or the per claim costs most electronic clearinghouses charge for submission. You can also receive Predetermination Notices online, eliminating most of the lag time between the initial submission and our response.
• Edit and delete claims - You can make same day changes to a claim or delete claims online, even after you have submitted them for processing, making such changes faster and more efficient.
• Check claim status - You can check on the status of claims and predeterminations, without having to call our Customer Services Department.
• It’s safe and secure - Any transaction is completed in a secure environment – the safest available in today’s Internet standards.
• Best of all, it’s FREE. Using a computer and existing Internet connection, the Dental Office Toolkit does not charge for any connection or per claims fee to submit claims or to use any of the additional services.

Delta Dental’s Dental Office Toolkit is easy to use and cost effective. All you need is

• An internet-ready computer
• A dedicated phone line
• An internet browser that supports 128-bit SSL encryption